Customer Service

Delivery Infortmation, Returns, Privacy Policy

Shipping & Delivery
For orders weighing less than 2kg we use the post office to send our parcels. For all heavier orders, we use parcelforce 48 hour delivery which is a standard price of £8.19 including vat for any size parcel. Delivery for all orders greater than £85.00 is free.
Privacy & Security
We are comitted to protecting your privacy. We will only use the information we collect about you in accordance with the data protection act 1998.
We will only collect information about you so that we can process your order and provide you with the best service we can. This does mean we do have to pass on some details to our delivery companies to make sure you receive your order.
We may use technology to track how our site is being used, this could include a "cookie" which would be stored on your browser.. We can't identify you by this information. If you have any questions or comments, please contact us at privacy@reedys.co.uk
Returns & Replacements
If you are not entirely happy with the products you have received from us, please call, email or write to us at the contact details below and we'll be happy to either refund or replace your products.
Please examine the contents of your order upon delivery in case they are samaged or products are missing or wrongly supplied. Let us know either by email , phone or in writing within 7 days of you receiving your delivery. We'll be happy to either refund you or offer replacement products at no extra charge.
Ordering
Payment, Pricing & Promotions
.
Viewing Orders
Updating Account Information